Designing In-App Help
The Case for a Contextual Drawer and a Shared Glossary
Jun 18, 202610 min read
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Articles tagged with #ai
Four Infrastructure Pieces That Quietly Decide Whether Agent Products Scale
A handful of releases from the last week caught my eye — none of them the kind of thing that makes a headline, all of them aimed at the failure modes that decide whether agent products scale past the
Jun 16, 20267 min read1
Three Products That Treat Agents as Members of the Team, Not Bots
Three launches from the past week caught my attention, partly for the products themselves and more for what they sketch together. None of them is a category-defining release on its own. Read alongside
Jun 15, 20265 min read
A Week Where Single-API LLM Stacks Got Harder to Defend
A few of the news items from the past week caught my eye, and they read differently in sequence than they do apart. Individually they're a US export-control action against an AI lab, a model-vendor bl
Jun 15, 20267 min read
Time-Lapse Engineering
How a High-Velocity SDLC Exposes the Invisible
Jun 12, 20265 min read
Ten Failure Modes from a Year of Running an Agent Harness — Part 2
This is the second of two articles cataloging failure modes I've observed running an agent harness in production. The first five, in Part 1, shared a theme: the system certified success when no real w
Jun 11, 20268 min read